FAQ’s


Do we hold any stock?

Due to the customised nature of these frames and their finished size, we do not hold any stock. All from are made to order upon payment.

When will my frame be ready for collection?

Once you have placed an order for a frame, we will contact you to advise when your frame will be ready for collection. This is normally 10 working days unless otherwise advised orders placed after 5pm will be timed from the next working day. The lead time may be extended by a couple of days in busy periods such as Christmas.


Collection is from 1 The Willows, Calne, SN11 8LX at a time to suitable to you apart from Wednesday & Friday afternoons between 2pm and 6pm. Evening collection up until 8pm. These times may vary due to circumstances.

Do we deliver locally?

We can deliver our framed maps locally, we charge a variable rate dependent on distance. Please contact us for details

Can I pay on collection?

As the frames are made to order, payment is required in advance.

Are the frames easy to use?

The frames are very easy to use, for information on how to use your frame click here

Are hangers included?

A hardware pack is included for the frame style ordered, this includes D-rings, screws, cord and bumpers. Holes are pre-drilled for the screws. If you prefer the frame fixed to a wall, we supply mirror plates and screws.